Live / Casino
rg777 collects only the account and transaction data needed to keep your wallet connected and your sessions running across devices. What we collect, why we hold it, and how you can act on it — this page covers all of it, clearly.
When you open an account with rg777, we collect the details you provide during registration — your name, contact information, and the payment method you connect, whether that is Nagad, Rocket or Upay. We also record transactional data each time you move funds through your account wallet, so that your history stays accurate and your account stays consistent across sessions. Device identifiers and browser session data are captured automatically when you access the lobby from your phone or any other device — this helps us keep your account state intact between visits without asking you to start over. We do not sell your personal data to third parties. We share it only where we are required to do so by applicable law, or where a service provider we work with needs a narrow subset to carry out a function on our behalf — such as processing a Rocket transfer or verifying an account detail. Retention periods follow the obligations placed on us by applicable law in the jurisdictions where this service operates. Access to this service and the protections described here depend on your local law and the eligible regions where rg777 is available. If you have a question about what we hold or why, the support routes listed further down this page are the right place to start.
Transaction records tied to your Nagad wallet activity are stored as part of your account history and are accessible to you through your account page.
Rocket transfer details are logged at the point of transaction. We retain these records in line with applicable legal obligations, not longer.
If you use Upay to fund your account, the payment reference and amount are recorded against your account. You can request a copy through our support channel.
This policy applies specifically to data we collect and process through rg777 — through the website, your account session and the payment connections you set up. It does not extend to third-party websites you reach through links on this site, nor to the data practices of payment providers like Nagad or Rocket, who operate under their own published policies. Understanding the boundary of this policy helps you know who to contact when a question arises.
Data collected when you log in, verify your identity or update account details falls fully within this policy. That includes session tokens, login timestamps and any changes you make to your profile.
Wallet activity recorded through Nagad, Rocket or Upay is covered here as far as our platform records go. The payment provider's own data handling sits outside our policy scope.
Pages you visit, game categories you browse and time spent in the lobby generate usage data we hold. This data helps us keep the site functional; it is covered by this policy.
Any external link, third-party tool or embedded service on this site operates under that party's own privacy terms. We do not control or take responsibility for how those parties handle your data.
You have several real, actionable options when it comes to the data we hold about you. You can ask us to confirm what personal information we have on record for your account — the simplest way to do this is through the support channel listed on this page. If something in your account details is wrong, you can request a correction; we will review it and update your record where the change is supported by the information you provide. You also have the right to ask us to delete data we hold about you, subject to any legal retention obligations that prevent us from doing so immediately. For transaction records tied to Nagad, Rocket or Upay payments, deletion requests are handled in line with the retention rules that apply in eligible regions. None of these actions require you to justify your request — just reach out and we will walk through the process with you.
Send a data access request through our support route and we will confirm what account and transaction data we hold for you.
If your contact information or account name is recorded incorrectly, contact support with the correct details and we will update your record.
You can ask us to remove personal data we hold. We will action this where legal retention obligations allow, and explain clearly if any data must be kept.
Any question about how your data is used, stored or shared can be sent directly to our support team. You do not need a formal reason to ask.
If you want to exercise any of the rights described in this policy, or if you have a specific question about your account data, use the contact routes published on this site. We do not accept data requests made through social channels or unverified addresses — use the paths below so we can verify your identity and action your request correctly.
Open the chat window from the site to reach our support team directly. This is the fastest route for account-level data questions and correction requests.
For written data requests — access, correction or deletion — email the address published in our contact section. Include your registered account details so we can locate your record.
The help section on this site covers common privacy questions and account management steps. Check there first; if your question is not answered, escalate via chat or email.
We keep data handling straightforward: collect what is needed, hold it only as long as required, and give you clear routes to review or change it. Account security, cookie behaviour and retention windows are all covered below.
Access to your stored account data is restricted to authenticated sessions. We do not expose personal details through public-facing pages, and account changes require verified identity steps as shown in your account settings.
We use session cookies to maintain your logged-in state across pages. Preference cookies remember your device settings so you do not have to re-enter them. You can manage cookie preferences through your browser settings at any time.
We keep account and transaction data for as long as required by the legal obligations that apply to this service. Once that period ends, data is deleted or anonymised. We do not hold records beyond what the law and our operational needs require.
When this policy changes in a material way, we update the version date on this page. Continued use of your account after a change is posted means you have had the opportunity to review the updated terms. Check this page periodically for the current version.
These are the questions we hear most often about how your personal data is handled. If your question is not here, reach out through the support routes listed on this page.
We collect the name, contact details and payment method information you provide at registration. Device and session data is also recorded automatically when you access the site. We collect only what is needed to keep your account and wallet functioning correctly.
We do not sell personal data. We share it only where the law requires it or where a service provider — such as a payment processor handling a Nagad or Rocket transaction — needs a specific subset to carry out their function. Any such sharing is governed by a data processing agreement.
Send a data access request through the live chat or email support route published on this page. Include your registered account details so we can locate your record. We will confirm what personal information we hold for you and provide it in a clear format.
Yes. You can request deletion through our support channel. We will remove the data we are not legally required to retain. Transaction records tied to Nagad, Rocket or Upay payments may need to be kept for a period under applicable law — we will explain this clearly if it applies to your request.
Session cookies keep your account active as you move between pages on your phone. You can adjust cookie permissions through your mobile browser settings. Disabling all cookies may affect how your account session behaves, including requiring you to log in more frequently.
This policy applies to data we process through the rg777 platform. Access to the service and the protections described here depend on your local law and the eligible regions where rg777 operates. If you are in Bangladesh, check whether access is permitted under your local regulations before proceeding.